Three-day livestream showcases AGIBOT X2 robots working as in-store sales assistants in real retail environments

【Shanghai, CHINA, September 28, 2026】AGIBOT has partnered with ASD (SZSE: 002403), a leading Chinese cookware and kitchenware company, to deploy 100 AGIBOT X2 humanoid robots across 100 retail stores in China, where the robots are taking on customer-facing roles as in-store sales assistants.

From September 28 to 30, AGIBOT and ASD are also running a three-day livestream from stores in Wenling, Shanghai and Wuxi in China. Each livestream runs for 10 consecutive hours, from 10 a.m. to 8 p.m., offering an extended look at how AGIBOT X2 handles customer interactions and works alongside store staff during a normal business day.

In stores, AGIBOT X2 supports a range of everyday retail tasks, including greeting customers, asking about their needs, explaining products, recommending cookware, guiding customers around the store and handing customer interactions over to human sales associates when needed.

Based on information such as household size, cooking habits and budget, AGIBOT X2 can help customers identify suitable cookware options and explain relevant product features. For matters such as promotions, inventory information and final purchases, the robot works alongside store staff to complete the service process.

AGIBOT X2 humanoid robots serve as in-store sales assistants at ASD retail stores in China.

AGIBOT X2 at Work in a Real Retail Store
During the three-day livestream, AGIBOT X2 operates directly in active retail stores, interacting with customers, asking follow-up questions and using their responses to recommend suitable products as part of everyday store operations.

In one interaction, a family of three entered an ASD store looking for a new wok. X2 asked about their household size, cooking habits and budget before recommending a suitable product based on their needs.

After learning that the family regularly cooked Chinese stir-fried dishes and had a budget of under RMB 1,000, AGIBOT X2 introduced a cookware option and explained relevant features, including its material, non-stick properties and suitability for high-heat cooking.

When the customers asked about specific in-store promotions, X2 handed the conversation over to a human sales associate, who provided information on the available offers and assisted with the final purchase.

The interaction illustrates how AGIBOT X2 can work alongside store employees: the robot supports customer reception, initial needs assessment, product introductions and recommendations, while human sales associates step in for areas such as promotions, inventory and transactions.

AGIBOT X2 interacts with customers and recommends cookware based on their needs and preferences.

How AGIBOT X2 Works in Store?
AGIBOT X2 combines mobility and multimodal interaction capabilities to navigate store environments, communicate with customers and provide product information and recommendations. When a request involves promotions, inventory or transactions, AGIBOT X2 hands the interaction over to store staff.

The three-day livestream puts these capabilities into extended daily operation, with AGIBOT X2 working for up to 10 consecutive hours each day in stores open to the public.

AGIBOT X2 works alongside ASD sales associates to support customers throughout the retail service process.

“Retail environments present a very different challenge from controlled demonstrations. Humanoid robots need to interact with different customers, respond to a wide range of needs and work alongside store employees throughout the day,” said Zhihui Peng, Co-founder, President, and CTO of AGIBOT. “With 100 AGIBOT X2 robots deployed across ASD stores, we are bringing humanoid robots into everyday retail operations at meaningful scale and demonstrating how embodied AI can support real service workflows.”

Exploring Humanoid Robots in Everyday Retail
The deployment demonstrates how AGIBOT X2 can support everyday retail workflows, including customer reception, product recommendations and service handoffs between robots and human sales associates.

With 100 AGIBOT X2 robots being introduced across 100 ASD retail stores, the collaboration brings humanoid robots into a range of real-world retail settings, including ASD flagship stores, hypermarkets, community events and retail service hubs, where they work alongside store staff in day-to-day customer service operations.

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About AGIBOT
AGIBOT is a pioneer in the global general-purpose AI robotics industry, with its core technology focused on embodied AI. AGIBOT's "Three Intelligences in One" architecture integrates Locomotion Intelligence, Interaction Intelligence, and Manipulation Intelligence into a unified embodied system. Its portfolio spans humanoid robots, quadrupeds, dexterous systems, and commercial cleaning solutions. In September 2026, AGIBOT announced that its 20,000th robot had rolled off the production line.